ITサービス管理（ITSM）の世界市場2020年：企業別、地域別、種類・用途別

• 英文タイトル：Global IT Service Management (ITSM) Market 2020 by Company, Regions, Type and Application, Forecast to 2025

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レポート概要

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本調査レポートでは、ITサービス管理（ITSM）の世界市場を広く調査・分析し、今後の市場展望をまとめております。ITサービス管理（ITSM）の種類別市場規模（クラウドベース、オンプレミス）、用途別市場規模（中小企業、大企業）、地域別市場規模（北米、アメリカ、ヨーロッパ、アジア、中国、日本、東南アジア、南米、中東、アフリカなど）、市場動向、企業別販売量と市場シェアなどの情報を掲載しています。 ・市場概要 ・企業情報（販売量、市場シェア、製品概要、SWOT分析）：ServiceNow、Axios Systems、IBM、Atlassian、ASG Software、Ivanti (HEAT Software)、Cherwell Software、BMC Software、Broadcom、SAP、TOPdesk、Symantec、Micro Focus (Formerly HPE)、SolarWinds、Samanage、Epicor、Freshworks、SysAid、Agiloft Service、Ultimo、Autotask ・地域別グローバル市場分析 2015年-2020年 ・ITサービス管理（ITSM）の北米市場（アメリカ、カナダ、メキシコ） ・ITサービス管理（ITSM）のヨーロッパ市場（ドイツ、イギリス、フランス、ロシア、イタリア） ・ITサービス管理（ITSM）のアジア市場（中国、日本、韓国、インド、東南アジア、オーストラリア） ・ITサービス管理（ITSM）の南米市場（ブラジル、アルゼンチン） ・ITサービス管理（ITSM）の中東・アフリカ市場（サウジアラビア、トルコ、エジプト、南アフリカ） ・種類別分析：クラウドベース、オンプレミス ・用途別分析：中小企業、大企業 ・地域別市場規模予測 2021年-2025年 ・調査の結果・結論

Market Overview
The global IT Service Management (ITSM) market size is expected to gain market growth in the forecast period of 2020 to 2025, with a CAGR of xx% in the forecast period of 2020 to 2025 and will expected to reach USD xx million by 2025, from USD xx million in 2019.

The IT Service Management (ITSM) market report provides a detailed analysis of global market size, regional and country-level market size, segmentation market growth, market share, competitive Landscape, sales analysis, impact of domestic and global market players, value chain optimization, trade regulations, recent developments, opportunities analysis, strategic market growth analysis, product launches, area marketplace expanding, and technological innovations.

Market segmentation
IT Service Management (ITSM) market is split by Type and by Application. For the period 2015-2025, the growth among segments provide accurate calculations and forecasts for sales by Type and by Application in terms of volume and value. This analysis can help you expand your business by targeting qualified niche markets.

By Type, IT Service Management (ITSM) market has been segmented into:
Cloud-based
On-Premises

By Application, IT Service Management (ITSM) has been segmented into:
SMEs
Large Enterprises

Regions and Countries Level Analysis
Regional analysis is another highly comprehensive part of the research and analysis study of the global IT Service Management (ITSM) market presented in the report. This section sheds light on the sales growth of different regional and country-level IT Service Management (ITSM) markets. For the historical and forecast period 2015 to 2025, it provides detailed and accurate country-wise volume analysis and region-wise market size analysis of the global IT Service Management (ITSM) market.

The report offers in-depth assessment of the growth and other aspects of the IT Service Management (ITSM) market in important countries (regions), including:
North America (United States, Canada and Mexico)
Europe (Germany, France, UK, Russia and Italy)
Asia-Pacific (China, Japan, Korea, India, Southeast Asia and Australia)
South America (Brazil, Argentina, Colombia)
Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)

Competitive Landscape and IT Service Management (ITSM) Market Share Analysis
IT Service Management (ITSM) competitive landscape provides details by vendors, including company overview, company total revenue (financials), market potential, global presence, IT Service Management (ITSM) sales and revenue generated, market share, price, production sites and facilities, SWOT analysis, product launch. For the period 2015-2020, this study provides the IT Service Management (ITSM) sales, revenue and market share for each player covered in this report.

The major players covered in IT Service Management (ITSM) are:
ServiceNow
Axios Systems
IBM
Atlassian
ASG Software
Ivanti (HEAT Software)
Cherwell Software
BMC Software
Broadcom
SAP
TOPdesk
Symantec
Micro Focus (Formerly HPE)
SolarWinds
Samanage
Epicor
Freshworks
SysAid
Agiloft Service
Ultimo
Autotask

レポート目次

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Table of Contents

1 IT Service Management (ITSM) Market Overview
1.1 Product Overview and Scope of IT Service Management (ITSM)
1.2 Classification of IT Service Management (ITSM) by Type
1.2.1 Global IT Service Management (ITSM) Revenue by Type: 2015 VS 2019 VS 2025
1.2.2 Global IT Service Management (ITSM) Revenue Market Share by Type in 2019
1.2.3 Cloud-based
1.2.4 On-Premises
1.3 Global IT Service Management (ITSM) Market by Application
1.3.1 Overview: Global IT Service Management (ITSM) Revenue by Application: 2015 VS 2019 VS 2025
1.3.2 SMEs
1.3.3 Large Enterprises
1.4 Global IT Service Management (ITSM) Market by Regions
1.4.1 Global IT Service Management (ITSM) Market Size by Regions: 2015 VS 2019 VS 2025
1.4.2 Global Market Size of IT Service Management (ITSM) (2015-2025)
1.4.3 North America (USA, Canada and Mexico) IT Service Management (ITSM) Status and Prospect (2015-2025)
1.4.4 Europe (Germany, France, UK, Russia and Italy) IT Service Management (ITSM) Status and Prospect (2015-2025)
1.4.5 Asia-Pacific (China, Japan, Korea, India and Southeast Asia) IT Service Management (ITSM) Status and Prospect (2015-2025)
1.4.6 South America (Brazil, Argentina, Colombia) IT Service Management (ITSM) Status and Prospect (2015-2025)
1.4.7 Middle East & Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa) IT Service Management (ITSM) Status and Prospect (2015-2025)
2 Company Profiles
2.1 ServiceNow
2.1.1 ServiceNow Details
2.1.2 ServiceNow Major Business and Total Revenue (Financial Highlights) Analysis
2.1.3 ServiceNow SWOT Analysis
2.1.4 ServiceNow Product and Services
2.1.5 ServiceNow IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2018-2019)
2.2 Axios Systems
2.2.1 Axios Systems Details
2.2.2 Axios Systems Major Business and Total Revenue (Financial Highlights) Analysis
2.2.3 Axios Systems SWOT Analysis
2.2.4 Axios Systems Product and Services
2.2.5 Axios Systems IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2018-2019)
2.3 IBM
2.3.1 IBM Details
2.3.2 IBM Major Business and Total Revenue (Financial Highlights) Analysis
2.3.3 IBM SWOT Analysis
2.3.4 IBM Product and Services
2.3.5 IBM IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2018-2019)
2.4 Atlassian
2.4.1 Atlassian Details
2.4.2 Atlassian Major Business and Total Revenue (Financial Highlights) Analysis
2.4.3 Atlassian SWOT Analysis
2.4.4 Atlassian Product and Services
2.4.5 Atlassian IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2018-2019)
2.5 ASG Software
2.5.1 ASG Software Details
2.5.2 ASG Software Major Business and Total Revenue (Financial Highlights) Analysis
2.5.3 ASG Software SWOT Analysis
2.5.4 ASG Software Product and Services
2.5.5 ASG Software IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2018-2019)
2.6 Ivanti (HEAT Software)
2.6.1 Ivanti (HEAT Software) Details
2.6.2 Ivanti (HEAT Software) Major Business and Total Revenue (Financial Highlights) Analysis
2.6.3 Ivanti (HEAT Software) SWOT Analysis
2.6.4 Ivanti (HEAT Software) Product and Services
2.6.5 Ivanti (HEAT Software) IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2018-2019)
2.7 Cherwell Software
2.7.1 Cherwell Software Details
2.7.2 Cherwell Software Major Business and Total Revenue (Financial Highlights) Analysis
2.7.3 Cherwell Software SWOT Analysis
2.7.4 Cherwell Software Product and Services
2.7.5 Cherwell Software IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2018-2019)
2.8 BMC Software
2.8.1 BMC Software Details
2.8.2 BMC Software Major Business and Total Revenue (Financial Highlights) Analysis
2.8.3 BMC Software SWOT Analysis
2.8.4 BMC Software Product and Services
2.8.5 BMC Software IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2018-2019)
2.9 Broadcom
2.9.1 Broadcom Details
2.9.2 Broadcom Major Business and Total Revenue (Financial Highlights) Analysis
2.9.3 Broadcom SWOT Analysis
2.9.4 Broadcom Product and Services
2.9.5 Broadcom IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2018-2019)
2.10 SAP
2.10.1 SAP Details
2.10.2 SAP Major Business and Total Revenue (Financial Highlights) Analysis
2.10.3 SAP SWOT Analysis
2.10.4 SAP Product and Services
2.10.5 SAP IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2018-2019)
2.11 TOPdesk
2.11.1 TOPdesk Details
2.11.2 TOPdesk Major Business and Total Revenue (Financial Highlights) Analysis
2.11.3 TOPdesk SWOT Analysis
2.11.4 TOPdesk Product and Services
2.11.5 TOPdesk IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2018-2019)
2.12 Symantec
2.12.1 Symantec Details
2.12.2 Symantec Major Business and Total Revenue (Financial Highlights) Analysis
2.12.3 Symantec SWOT Analysis
2.12.4 Symantec Product and Services
2.12.5 Symantec IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2018-2019)
2.13 Micro Focus (Formerly HPE)
2.13.1 Micro Focus (Formerly HPE) Details
2.13.2 Micro Focus (Formerly HPE) Major Business and Total Revenue (Financial Highlights) Analysis
2.13.3 Micro Focus (Formerly HPE) SWOT Analysis
2.13.4 Micro Focus (Formerly HPE) Product and Services
2.13.5 Micro Focus (Formerly HPE) IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2018-2019)
2.14 SolarWinds
2.14.1 SolarWinds Details
2.14.2 SolarWinds Major Business and Total Revenue (Financial Highlights) Analysis
2.14.3 SolarWinds SWOT Analysis
2.14.4 SolarWinds Product and Services
2.14.5 SolarWinds IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2018-2019)
2.15 Samanage
2.15.1 Samanage Details
2.15.2 Samanage Major Business and Total Revenue (Financial Highlights) Analysis
2.15.3 Samanage SWOT Analysis
2.15.4 Samanage Product and Services
2.15.5 Samanage IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2018-2019)
2.16 Epicor
2.16.1 Epicor Details
2.16.2 Epicor Major Business and Total Revenue (Financial Highlights) Analysis
2.16.3 Epicor SWOT Analysis
2.16.4 Epicor Product and Services
2.16.5 Epicor IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2018-2019)
2.17 Freshworks
2.17.1 Freshworks Details
2.17.2 Freshworks Major Business and Total Revenue (Financial Highlights) Analysis
2.17.3 Freshworks SWOT Analysis
2.17.4 Freshworks Product and Services
2.17.5 Freshworks IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2018-2019)
2.18 SysAid
2.18.1 SysAid Details
2.18.2 SysAid Major Business and Total Revenue (Financial Highlights) Analysis
2.18.3 SysAid SWOT Analysis
2.18.4 SysAid Product and Services
2.18.3 SysAid IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2018-2019)
2.19 Agiloft Service
2.19.1 Agiloft Service Details
2.19.2 Agiloft Service Major Business and Total Revenue (Financial Highlights) Analysis
2.19.3 Agiloft Service SWOT Analysis
2.19.4 Agiloft Service Product and Services
2.19.5 Agiloft Service IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2018-2019)
2.20 Ultimo
2.20.1 Ultimo Details
2.20.2 Ultimo Major Business and Total Revenue (Financial Highlights) Analysis
2.20.3 Ultimo SWOT Analysis
2.20.4 Ultimo Product and Services
2.20.5 Ultimo IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2018-2019)
2.21 Autotask
2.21.1 Autotask Details
2.21.2 Autotask Major Business and Total Revenue (Financial Highlights) Analysis
2.21.3 Autotask SWOT Analysis
2.21.4 Autotask Product and Services
2.21.5 Autotask IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2018-2019)
3 Market Competition, by Players
3.1 Global IT Service Management (ITSM) Revenue and Share by Players (2015-2020)
3.2 Market Concentration Rate
3.2.1 Top 5 IT Service Management (ITSM) Players Market Share
3.2.2 Top 10 IT Service Management (ITSM) Players Market Share
3.3 Market Competition Trend
4 Market Size by Regions
4.1 Global IT Service Management (ITSM) Revenue and Market Share by Regions
4.2 North America IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
4.3 Europe IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
4.4 Asia-Pacific IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
4.5 South America IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
4.6 Middle East & Africa IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
5 North America IT Service Management (ITSM) Revenue by Countries
5.1 North America IT Service Management (ITSM) Revenue by Countries (2015-2020)
5.2 USA IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
5.3 Canada IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
5.4 Mexico IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
6 Europe IT Service Management (ITSM) Revenue by Countries
6.1 Europe IT Service Management (ITSM) Revenue by Countries (2015-2020)
6.2 Germany IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
6.3 UK IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
6.4 France IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
6.5 Russia IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
6.6 Italy IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
7 Asia-Pacific IT Service Management (ITSM) Revenue by Countries
7.1 Asia-Pacific IT Service Management (ITSM) Revenue by Countries (2015-2020)
7.2 China IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
7.3 Japan IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
7.4 Korea IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
7.5 India IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
7.6 Southeast Asia IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
8 South America IT Service Management (ITSM) Revenue by Countries
8.1 South America IT Service Management (ITSM) Revenue by Countries (2015-2020)
8.2 Brazil IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
8.3 Argentina IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
9 Middle East & Africa Revenue IT Service Management (ITSM) by Countries
9.1 Middle East & Africa IT Service Management (ITSM) Revenue by Countries (2015-2020)
9.2 Saudi Arabia IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
9.3 UAE IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
9.4 Egypt IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
9.5 South Africa IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
10 Market Size Segment by Type
10.1 Global IT Service Management (ITSM) Revenue and Market Share by Type (2015-2020)
10.2 Global IT Service Management (ITSM) Market Forecast by Type (2019-2024)
10.3 Cloud-based Revenue Growth Rate (2015-2025)
10.4 On-Premises Revenue Growth Rate (2015-2025)
11 Global IT Service Management (ITSM) Market Segment by Application
11.1 Global IT Service Management (ITSM) Revenue Market Share by Application (2015-2020)
11.2 IT Service Management (ITSM) Market Forecast by Application (2019-2024)
11.3 SMEs Revenue Growth (2015-2020)
11.4 Large Enterprises Revenue Growth (2015-2020)
12 Global IT Service Management (ITSM) Market Size Forecast (2021-2025)
12.1 Global IT Service Management (ITSM) Market Size Forecast (2021-2025)
12.2 Global IT Service Management (ITSM) Market Forecast by Regions (2021-2025)
12.3 North America IT Service Management (ITSM) Revenue Market Forecast (2021-2025)
12.4 Europe IT Service Management (ITSM) Revenue Market Forecast (2021-2025)
12.5 Asia-Pacific IT Service Management (ITSM) Revenue Market Forecast (2021-2025)
12.6 South America IT Service Management (ITSM) Revenue Market Forecast (2021-2025)
12.7 Middle East & Africa IT Service Management (ITSM) Revenue Market Forecast (2021-2025)
13 Research Findings and Conclusion
14 Appendix
14.1 Methodology
14.2 Data Source
14.3 Disclaimer
14.4 About US

List of Tables

Table 1. Global IT Service Management (ITSM) Revenue (USD Million) by Type: 2015 VS 2019 VS 2025
Table 2. Breakdown of IT Service Management (ITSM) by Company Type (Tier 1, Tier 2 and Tier 3)
Table 3. Global IT Service Management (ITSM) Revenue (USD Million) by Application: 2015 VS 2019 VS 2025
Table 4. Global Market IT Service Management (ITSM) Revenue (Million USD) Comparison by Regions 2015-2025
Table 5. ServiceNow Corporate Information, Location and Competitors
Table 6. ServiceNow IT Service Management (ITSM) Major Business
Table 7. ServiceNow IT Service Management (ITSM) Total Revenue (USD Million) (2017-2018)
Table 8. ServiceNow SWOT Analysis
Table 9. ServiceNow IT Service Management (ITSM) Product and Solutions
Table 10. ServiceNow IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 11. Axios Systems Corporate Information, Location and Competitors
Table 12. Axios Systems IT Service Management (ITSM) Major Business
Table 13. Axios Systems IT Service Management (ITSM) Total Revenue (USD Million) (2018-2019)
Table 14. Axios Systems SWOT Analysis
Table 15. Axios Systems IT Service Management (ITSM) Product and Solutions
Table 16. Axios Systems IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 17. IBM Corporate Information, Location and Competitors
Table 18. IBM IT Service Management (ITSM) Major Business
Table 19. IBM IT Service Management (ITSM) Total Revenue (USD Million) (2017-2018)
Table 20. IBM SWOT Analysis
Table 21. IBM IT Service Management (ITSM) Product and Solutions
Table 22. IBM IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 23. Atlassian Corporate Information, Location and Competitors
Table 24. Atlassian IT Service Management (ITSM) Major Business
Table 25. Atlassian IT Service Management (ITSM) Total Revenue (USD Million) (2017-2018)
Table 26. Atlassian SWOT Analysis
Table 27. Atlassian IT Service Management (ITSM) Product and Solutions
Table 28. Atlassian IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 29. ASG Software Corporate Information, Location and Competitors
Table 30. ASG Software IT Service Management (ITSM) Major Business
Table 31. ASG Software IT Service Management (ITSM) Total Revenue (USD Million) (2017-2018)
Table 32. ASG Software SWOT Analysis
Table 33. ASG Software IT Service Management (ITSM) Product and Solutions
Table 34. ASG Software IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 35. Ivanti (HEAT Software) Corporate Information, Location and Competitors
Table 36. Ivanti (HEAT Software) IT Service Management (ITSM) Major Business
Table 37. Ivanti (HEAT Software) IT Service Management (ITSM) Total Revenue (USD Million) (2017-2018)
Table 38. Ivanti (HEAT Software) SWOT Analysis
Table 39. Ivanti (HEAT Software) IT Service Management (ITSM) Product and Solutions
Table 40. Ivanti (HEAT Software) IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 41. Cherwell Software Corporate Information, Location and Competitors
Table 42. Cherwell Software IT Service Management (ITSM) Major Business
Table 43. Cherwell Software IT Service Management (ITSM) Total Revenue (USD Million) (2017-2018)
Table 44. Cherwell Software SWOT Analysis
Table 45. Cherwell Software IT Service Management (ITSM) Product and Solutions
Table 46. Cherwell Software IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 47. BMC Software Corporate Information, Location and Competitors
Table 48. BMC Software IT Service Management (ITSM) Major Business
Table 49. BMC Software IT Service Management (ITSM) Total Revenue (USD Million) (2017-2018)
Table 50. BMC Software SWOT Analysis
Table 51. BMC Software IT Service Management (ITSM) Product and Solutions
Table 52. BMC Software IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 53. Broadcom Corporate Information, Location and Competitors
Table 54. Broadcom IT Service Management (ITSM) Major Business
Table 55. Broadcom IT Service Management (ITSM) Total Revenue (USD Million) (2017-2018)
Table 56. Broadcom SWOT Analysis
Table 57. Broadcom IT Service Management (ITSM) Product and Solutions
Table 58. Broadcom IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 59. SAP Corporate Information, Location and Competitors
Table 60. SAP IT Service Management (ITSM) Major Business
Table 61. SAP IT Service Management (ITSM) Total Revenue (USD Million) (2017-2018)
Table 62. SAP SWOT Analysis
Table 63. SAP IT Service Management (ITSM) Product and Solutions
Table 64. SAP IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 65. TOPdesk Corporate Information, Location and Competitors
Table 66. TOPdesk IT Service Management (ITSM) Major Business
Table 67. TOPdesk IT Service Management (ITSM) Total Revenue (USD Million) (2017-2018)
Table 68. TOPdesk SWOT Analysis
Table 69. TOPdesk IT Service Management (ITSM) Product and Solutions
Table 70. TOPdesk IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 71. Symantec Corporate Information, Location and Competitors
Table 72. Symantec IT Service Management (ITSM) Major Business
Table 73. Symantec IT Service Management (ITSM) Total Revenue (USD Million) (2017-2018)
Table 74. Symantec SWOT Analysis
Table 75. Symantec IT Service Management (ITSM) Product and Solutions
Table 76. Symantec IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 77. Micro Focus (Formerly HPE) Corporate Information, Location and Competitors
Table 78. Micro Focus (Formerly HPE) IT Service Management (ITSM) Major Business
Table 79. Micro Focus (Formerly HPE) IT Service Management (ITSM) Total Revenue (USD Million) (2017-2018)
Table 80. Micro Focus (Formerly HPE) SWOT Analysis
Table 81. Micro Focus (Formerly HPE) IT Service Management (ITSM) Product and Solutions
Table 82. Micro Focus (Formerly HPE) IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 83. SolarWinds Corporate Information, Location and Competitors
Table 84. SolarWinds IT Service Management (ITSM) Major Business
Table 85. SolarWinds IT Service Management (ITSM) Total Revenue (USD Million) (2017-2018)
Table 86. SolarWinds SWOT Analysis
Table 87. SolarWinds IT Service Management (ITSM) Product and Solutions
Table 88. SolarWinds IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 89. Samanage Corporate Information, Location and Competitors
Table 90. Samanage IT Service Management (ITSM) Major Business
Table 91. Samanage IT Service Management (ITSM) Total Revenue (USD Million) (2017-2018)
Table 92. Samanage SWOT Analysis
Table 93. Samanage IT Service Management (ITSM) Product and Solutions
Table 94. Samanage IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 95. Epicor Corporate Information, Location and Competitors
Table 96. Epicor IT Service Management (ITSM) Major Business
Table 97. Epicor IT Service Management (ITSM) Total Revenue (USD Million) (2017-2018)
Table 98. Epicor SWOT Analysis
Table 99. Epicor IT Service Management (ITSM) Product and Solutions
Table 100. Epicor IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 101. Freshworks Corporate Information, Location and Competitors
Table 102. Freshworks IT Service Management (ITSM) Major Business
Table 103. Freshworks IT Service Management (ITSM) Total Revenue (USD Million) (2017-2018)
Table 104. Freshworks SWOT Analysis
Table 105. Freshworks IT Service Management (ITSM) Product and Solutions
Table 106. Freshworks IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 107. SysAid IT Service Management (ITSM) Type and Application
Table 108. SysAid IT Service Management (ITSM) Major Business
Table 109. SysAid IT Service Management (ITSM) Total Revenue (USD Million) (2017-2018)
Table 110. SysAid SWOT Analysis
Table 111. SysAid IT Service Management (ITSM) Product and Solutions
Table 112. SysAid IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 113. Agiloft Service Corporate Information, Location and Competitors
Table 114. Agiloft Service IT Service Management (ITSM) Major Business
Table 115. Agiloft Service IT Service Management (ITSM) Total Revenue (USD Million) (2017-2018)
Table 116. Agiloft Service SWOT Analysis
Table 117. Agiloft Service IT Service Management (ITSM) Product and Solutions
Table 118. Agiloft Service IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 119. Ultimo Corporate Information, Location and Competitors
Table 120. Ultimo IT Service Management (ITSM) Major Business
Table 121. Ultimo IT Service Management (ITSM) Total Revenue (USD Million) (2017-2018)
Table 122. Ultimo SWOT Analysis
Table 123. Ultimo IT Service Management (ITSM) Product and Solutions
Table 124. Ultimo IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 125. Autotask Corporate Information, Location and Competitors
Table 126. Autotask IT Service Management (ITSM) Major Business
Table 127. Autotask IT Service Management (ITSM) Total Revenue (USD Million) (2017-2018)
Table 128. Autotask SWOT Analysis
Table 129. Autotask IT Service Management (ITSM) Product and Solutions
Table 130. Autotask IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2018-2019)
Table 131. Global IT Service Management (ITSM) Revenue (Million USD) by Players (2015-2020)
Table 132. Global IT Service Management (ITSM) Revenue Share by Players (2015-2020)
Table 133. Global IT Service Management (ITSM) Revenue (Million USD) by Regions (2015-2020)
Table 134. Global IT Service Management (ITSM) Revenue Market Share by Regions (2015-2020)
Table 135. North America IT Service Management (ITSM) Revenue by Countries (2015-2020)
Table 136. North America IT Service Management (ITSM) Revenue Market Share by Countries (2015-2020)
Table 137. Europe IT Service Management (ITSM) Revenue (Million USD) by Countries (2015-2020)
Table 138. Asia-Pacific IT Service Management (ITSM) Revenue (Million USD) by Countries (2015-2020)
Table 139. South America IT Service Management (ITSM) Revenue by Countries (2015-2020)
Table 140. South America IT Service Management (ITSM) Revenue Market Share by Countries (2015-2020)
Table 141. Middle East and Africa IT Service Management (ITSM) Revenue (Million USD) by Countries (2015-2020)
Table 142. Middle East and Africa IT Service Management (ITSM) Revenue Market Share by Countries (2015-2020)
Table 143. Global IT Service Management (ITSM) Revenue (Million USD) by Type (2015-2020)
Table 144. Global IT Service Management (ITSM) Revenue Share by Type (2015-2020)
Table 145. Global IT Service Management (ITSM) Revenue Forecast by Type (2021-2025)
Table 146. Global IT Service Management (ITSM) Revenue by Application (2015-2020)
Table 147. Global IT Service Management (ITSM) Revenue Share by Application (2015-2020)
Table 148. Global IT Service Management (ITSM) Revenue Forecast by Application (2021-2025)
Table 149. Global IT Service Management (ITSM) Revenue (Million USD) Forecast by Regions (2021-2025)
List of Figures
Figure 1. IT Service Management (ITSM) Picture
Figure 2. Global IT Service Management (ITSM) Revenue Market Share by Type in 2019
Figure 3. Cloud-based Picture
Figure 4. On-Premises Picture
Figure 5. IT Service Management (ITSM) Revenue Market Share by Application in 2019
Figure 6. SMEs Picture
Figure 7. Large Enterprises Picture
Figure 8. Global IT Service Management (ITSM) Revenue (USD Million) and Growth Rate (2015-2025)
Figure 9. North America IT Service Management (ITSM) Revenue (Million USD) and Growth Rate (2015-2025)
Figure 10. Europe IT Service Management (ITSM) Revenue (Million USD) and Growth Rate (2015-2025)
Figure 11. Asia-Pacific IT Service Management (ITSM) Revenue (Million USD) and Growth Rate (2015-2025)
Figure 12. South America IT Service Management (ITSM) Revenue (Million USD) and Growth Rate (2015-2025)
Figure 13. Middle East and Africa IT Service Management (ITSM) Revenue (Million USD) and Growth Rate (2015-2025)
Figure 14. Global IT Service Management (ITSM) Revenue (Million USD) and Growth Rate (2015-2025)
Figure 15. Global IT Service Management (ITSM) Revenue Share by Players in 2019
Figure 16. Global Top 5 Players IT Service Management (ITSM) Revenue Market Share in 2019
Figure 17. Global Top 10 Players IT Service Management (ITSM) Revenue Market Share in 2019
Figure 18. Key Players Market Share Trend
Figure 19. Global IT Service Management (ITSM) Revenue (Million USD) and Growth Rate (%) (2015-2020)
Figure 20. Global IT Service Management (ITSM) Revenue Market Share by Regions (2015-2020)
Figure 21. Global IT Service Management (ITSM) Revenue Market Share by Regions in 2018
Figure 22. North America IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
Figure 23. Europe IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
Figure 24. Asia-Pacific IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
Figure 25. South America IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
Figure 26. Middle East and Africa IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
Figure 27. North America IT Service Management (ITSM) Revenue Market Share by Countries (2015-2020)
Figure 28. North America IT Service Management (ITSM) Revenue Market Share by Countries in 2019
Figure 29. USA IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
Figure 30. Canada IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
Figure 31. Mexico IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
Figure 32. Europe IT Service Management (ITSM) Revenue Market Share by Countries (2015-2020)
Figure 33. Europe IT Service Management (ITSM) Revenue Market Share by Countries in 2019
Figure 34. Germany IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
Figure 35. UK IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
Figure 36. France IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
Figure 37. Russia IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
Figure 38. Italy IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
Figure 39. Asia-Pacific IT Service Management (ITSM) Revenue Market Share by Countries (2015-2020)
Figure 40. Asia-Pacific IT Service Management (ITSM) Revenue Market Share by Countries in 2019
Figure 41. China IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
Figure 42. Japan IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
Figure 43. Korea IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
Figure 44. India IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
Figure 45. Southeast Asia IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
Figure 46. South America IT Service Management (ITSM) Revenue Market Share by Countries (2015-2020)
Figure 47. South America IT Service Management (ITSM) Revenue Market Share by Countries in 2019
Figure 48. Brazil IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
Figure 49. Argentina IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
Figure 50. Middle East and Africa IT Service Management (ITSM) Revenue Market Share by Countries (2015-2020)
Figure 51. Middle East and Africa IT Service Management (ITSM) Revenue Market Share by Countries in 2019
Figure 52. Saudi Arabia IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
Figure 53. UAE IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
Figure 54. Egypt IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
Figure 55. South Africa IT Service Management (ITSM) Revenue and Growth Rate (2015-2020)
Figure 56. Global IT Service Management (ITSM) Revenue Share by Type (2015-2020)
Figure 57. Global IT Service Management (ITSM) Revenue Share by Type in 2019
Figure 58. Global IT Service Management (ITSM) Market Share Forecast by Type (2021-2025)
Figure 59. Global Cloud-based Revenue Growth Rate (2015-2020)
Figure 60. Global On-Premises Revenue Growth Rate (2015-2020)
Figure 61. Global IT Service Management (ITSM) Revenue Share by Application (2015-2020)
Figure 62. Global IT Service Management (ITSM) Revenue Share by Application in 2019
Figure 63. Global IT Service Management (ITSM) Market Share Forecast by Application (2021-2025)
Figure 64. Global SMEs Revenue Growth Rate (2015-2020)
Figure 65. Global Large Enterprises Revenue Growth Rate (2015-2020)
Figure 66. Global IT Service Management (ITSM) Revenue (Million USD) and Growth Rate Forecast (2021-2025)
Figure 67. Global IT Service Management (ITSM) Revenue (Million USD) Forecast by Regions (2021-2025)
Figure 68. Global IT Service Management (ITSM) Revenue Market Share Forecast by Regions (2021-2025)
Figure 69. North America IT Service Management (ITSM) Revenue Market Forecast (2021-2025)
Figure 70. Europe IT Service Management (ITSM) Revenue Market Forecast (2021-2025)
Figure 71. Asia-Pacific IT Service Management (ITSM) Revenue Market Forecast (2021-2025)
Figure 72. South America IT Service Management (ITSM) Revenue Market Forecast (2021-2025)
Figure 73. Middle East and Africa IT Service Management (ITSM) Revenue Market Forecast (2021-2025)
Figure 74. Sales Channel: Direct Channel vs Indirect Channel

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